ShowReal Kinky Straight Lace Front Wigs Human Hair 13x4 Transparent La

HELP & FAQS

Q: How do I pay for an order?

A: To complete your order on ShowrealHair.com, please follow these steps:

Select your desired items and click “Add to Cart”, then proceed to Checkout.
Choose your preferred payment method and follow the instructions to submit your order.
You may also click “Pay Now” directly for quick payment.

Q: What types of payment do you accept?

A: We accept the following payment methods:

PayPal
Credit/Debit cards (processed through PayPal)

We recommend using PayPal for faster and safer payment.

Shipping & Delivery

Q: When will you ship my order and how long is the shipping time?

Orders are usually shipped within 24 hours (except weekends & holidays).
Orders placed on weekends or holidays will be shipped the next business day.
In rare cases, if an item is out of stock, shipment may be delayed by 2–3 days.

Estimated Delivery Time:

USA: 3–5 business days
Europe: 4–6 business days
Africa: 10–15 business days

All orders are shipped via FedEx / DHL.
Note: We cannot deliver to P.O. Boxes.

Q: Will I need to pay customs duties?(US No Duty)

A: Customs fees depend on your country’s import policy.
We usually declare a low value to help reduce potential taxes.
If you need a specific declared value, please leave a note when placing your order.

Q: Does Showreal Hair guarantee delivery time?

A: We do our best to ship quickly, but final delivery times depend on the courier.
To ensure you receive your hair on time, we recommend placing orders at least 4 days in advance.

Q: What if my order is delayed?

A:
Delays may occur due to holidays, weather, customs clearance, or logistics issues.
Rest assured, we will monitor your package and assist you if delays happen.

Q: Does the hair have a bad smell?

A:
No. Our hair is 100% chemical-free.
We do co-wash hair during processing, so you may notice a slight shampoo scent, which is normal.

Q: Can the hair be colored or bleached?

A:
Yes, our hair can be colored or bleached.

It is easier to darken than lighten.
For best results, we highly recommend having a professional stylist color the hair.
If you must color it yourself, test a small section first.

Q: Will the hair shed or tangle?

A:
Shedding:

Minimal shedding is normal at first.
Use a wide-tooth comb.

Tangle:

Our hair rarely tangles because it is cuticle-aligned human hair.
Tangles may occur due to dryness, product buildup, salt water, or lack of proper care.
Follow our care instructions and keep the hair moisturized.